By far the worst customer service in a while - requested passport photos and I have never seen more unfriendly or patronizing customer service. The person told me it would be an hour to get the photos (after taking the photo) didn’t tell me digital copy was extra, and when I picked up spoke rudely saying I didn’t ask for digital and it would be 17$ more. Further berated me for not asking and said he doesn’t make the rules. When I asked to see the manager, he said suit yourself. The manager proceeds to tell me he can’t do anything as there are labour laws! He was scared to talk to his own employee! How spineless. Apparently good Courtesy and customer care are in 2024 subject to labour laws! The person continued to smirk - what a terrible store with such entitled characters. They were doing me a favor by taking my passport photos! Highly avoidable store on Yonge Street and abysmal service. I guess some people truly hate their jobs and have lost any passion whatsoever for working and being at least pleasant.if there are negative stars, I would give those.